How we handle your data

We collect the following types of information when you use Creosync:

• Account information: Your email address and credentials when you sign up.
• User-generated data: Information you create within the platform, such as creator profiles, notes, follow-ups, deal costs, and content tracking data.
• Technical data: Browser type, device information, and IP address.
• Usage data: How you interact with the platform (e.g. pages visited, features used).

Note on third-party data: You may enter information about third parties (such as creators) into Creosync. You are responsible for ensuring you have the right to use and store that information within the platform.

• To provide and operate the Creosync platform
• To manage your account and deliver core features
• To improve and develop the service over time
• To send account-related communications (e.g. billing, security alerts)
• To ensure platform security and prevent misuse

Payments on Creosync are processed securely through Stripe, a trusted third-party payment processor. Creosync does not store or have access to your full credit card details. All payment data is handled directly by Stripe in accordance with their own privacy and security standards.

We use tracking technologies, including cookies, in connection with Google Ads. These technologies may be used for:

• Remarketing — showing ads to users who have previously visited the Creosync website
• Measuring ad performance and improving our advertising

As a result, you may see Creosync ads on other websites based on your interaction with our site.

You can manage or disable cookies through your browser settings at any time. Note that disabling cookies may affect certain functionality of the platform.

We do not sell your personal data.

We may share data with trusted third-party service providers only when necessary to operate the platform, including:

• Stripe — payment processing
• Hosting and infrastructure providers — to store and serve platform data
• Google Ads — analytics and advertising tools

These providers are only given access to data necessary to perform their specific functions and are not permitted to use it for other purposes.

We retain your data for as long as necessary to provide the Creosync service and to fulfill our legal obligations. If you request account deletion, we will remove your data in accordance with applicable law and our internal retention policies.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data

To exercise any of these rights, please contact us at support@creosync.com. We will respond to your request within a reasonable timeframe.

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure. We encourage you to use a strong password and to keep your account credentials confidential.

Creosync is operated by a company based in the United States. Depending on our infrastructure providers, your data may be processed in different countries. By using Creosync, you acknowledge that your data may be transferred to and processed in countries outside your own.

Creosync is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their data, please contact us and we will take steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us at: support@creosync.com